![]() ![]() You can also use our online tool to file a claim for a missing package. We’ll contact you as soon as possible to help locate your missing package. Click Submit, and you’ll receive a case number assigned to your report.Tell us your preferred method of contact-text or email-and confirm that it’s okay for us to contact you.Enter your contact information, including your name, phone number, and email address (optional).Confirm that you’ve checked everywhere the package might have been left by clicking Yes.(If you aren’t logged in to a FedEx account, you’ll be asked to enter the original delivery address of your package. Select Manage Delivery, then Report Missing Package.Wait for the email or text code to verify your change. Enter your new address and delete the old one. Scroll down to the section labeled Delivery addresses for: your name. Enter your tracking number or reference number. Login to and click FedEx Delivery Manager in the left navigation pane.If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps: How do I dispute a delivery or report it missing? When I track my FedEx Express package, it shows it was delivered, but I can’t find it. can be sent by either FedEx Express or FedEx Ground.How can I report a missing FedEx Express ® package? ![]() Domestic shipments weighing less than 151 lbs. ![]()
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